What we do

Product Support

Product Support

Concept

Concept

Modern Integrated Logistic Support (ILS) strategies can significantly reduce the life-cycle costs of a system by facilitating the creation of equipment that lasts longer and, at the same time, requires less support.

When supported by Hagenuk Marinekommunikation GmbH (HMK), customers benefit from many years of ILS experience.

Naval clients all over the world rely on tailor-made ILS and technical service concepts that address all relevant components of their systems in order to increase supportability and decrease whole life costs.

We understand our customers' demand for operational readiness and availability on the one hand, as well as affordability on the other.

For this reason, we aim for close cooperation and intensive dialogue with our clients, in order to determine the best ILS strategies and technical service concepts to make state-of the-art communication equipment even better.

Main Features

Main Features

  • Comprehensive logistic support analysis (LSA)

  • Technical user documentation, e.g. system, operator and maintainer manuals, online help files and illustrated spare part catalogues (ISPC)

  • Interactive electronic technical publications (IETP) acc. to ASD S1000D as well as materiel management acc. to ASD S2000M

  • Spare part support and maintenance concepts

  • Special tools, support and test equipment

  • Obsolescence management, e.g. monitoring of discontinued parts and last-time buys

  • Configuration management for hardware, software and services as well as related documentation

  • Installation and setting-to-work, maintenance and repair services

  • Customer trainings, e.g. operational/intermediate/depot level (OLM/ILM/DLM) and train-the-trainer

  • Transportation, storage and disposal concepts

Contact

Contact

Contact (technical and logistical support only)

Phone: +49 4347 714-0
Fax: +49 4347 714 110
info(at)hmk.atlas-elektronik.com
spares(at)hmk.atlas-elektronik.com

For Atlas Elektronik products, please contact

atlas.services(at)atlas-elektronik.com

Download

Download

×